Global Contact Services | Consultants - Rowan County Chamber of Commerce, NC

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Global Contact Services

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Consultants
118-B S. Main St Salisbury NC 28144

(704) 647-9621

(704) 647-9792

Learn More About GCS
About Us

GCS is a contact center provider serving clients in insurance, retail, financial and government agencies. Our corporate office is here in Salisbury. With a team of experienced BPO professionals, the GCS team manages the people and process to perform outstanding customer interactions for clients around the world. Our unique approach brings value and sanity to the outsource partnerships we have with our clients. We offer center management, staffing, consulting and training.
Rep/Contact Info

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Greg Alcorn

Verbal communication expert Greg Alcorn, CEO of Global Contact Services (GCS) of Salisbury, NC, is the author of 7 Dumb Things We All Say and speaks to thousands of people each year on improving verbal communication at work. His BPO company, GCS has 1,000 employees and averages 30,000 customer service conversations every day. Alcorn founded in 2001 to serve retail, insurance, financial and government clients.

Greg Alcorn

President & CEO

Bob Dunmire

Bob Dunmire

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Erik Lipscomb

Broad technology support including helping with the ApSeed project.

Erik Lipscomb

Bryan Overcash

Bryan Overcash

CFO/COO - ApSeed

Phone: (704) 647-9621

Fax: 1 (704) 647-9792

Send an Email

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George Simons

As an outsource provider of contact center services, we are experts at personal communication, We are interested in helping organizations improve communication at all levels through both contact centers and training. From soft skills and customer service training to the call center process, let's discuss where you want to take your company's communication skills.

George Simons

VP of Business Development

Phone: (704) 647-9621

Fax: 1 (704) 647-9792
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